YT Resolution Services, LLC

A Message From the President

"Put our clients first, which in turn will help ourselves, and that, by extension, will benefit the entire society."

This is the motto by which we at YT Resolution Services stand and that we work hard each day to fulfill, the very motto on which this company was founded.

I firmly believe that it should be the life's goal of every person to work to forge one's own path in the world, in his or her own respective area of expertise, not for the personal glory, but rather for selfless intentions. By working as hard as one can to be considered an expert in that field, a professional on whom one can trust and rely, he or she can be of use, providing happiness or a feeling of assurance to others, and through that, help society as a whole.

As such, I approach my work not with a question as to how I can best benefit myself, but rather how I can work to meet and exceed my clients' expectations, and live up to the trust that they have put in me. With this kind of philosophy, I have found that I can do a better job for my clients, leading to the kind of evaluation and reputation that allows me to obtain more jobs and help a greater number of people while giving me the energy and desire to continue to put everything that I have into every project.

So then, in this equation, what is the purpose of the institution of the company? That is, I believe, to ensure that we can satisfy our clients while providing our services at a reasonable price and obtaining a reasonable profit, in order to contribute to society as a whole. In order to do this, we obviously need to allocate significant manpower and hire the kind of professionals who not only can help the company as a whole to achieve its goal but are also open to growing and learning, for I believe one of a company's many missions is to provide an environment for its employees to develop and thrive. At the same time, another one of any company's duties is to encourage the correct mentality in its employees and to make them understand that money is not the primary concern. If it were, the company would end up trying to get the client to purchase unnecessary services, or we would cut corners and do the minimum. However, while that may be sufficient for the short-term, it would rob us of so much more: our clients' respect, a solid reputation, and most of all, our own sense of integrity and pride. These things that have no monetary value are important nonetheless, more important, in fact, than anything tangible, and it is this philosophy that a company is responsible for instilling in its employees. If the company does not properly do this, there is no real future for the employees or the company itself.

What's more, any employee trying to establish himself or herself as a professional in the field of his or her choice needs to remember that the best judgment of one’s expertise will come from the existing clients. It is only from the clients’ evaluations that one can most accurately become aware of any shortcomings, strengths, and get a better grasp on his or her very future.

Therefore, it is the responsibility of every individual that represents a company as well as the institution of the company itself to ensure that everything being done is for the good of the society and to satisfy and promote the successes of each client. By not forsaking or forgetting this mantra, I believe one can truly distinguish himself or herself as a professional in one's field. And it is this philosophy that YT Resolution Services has set out to embody; if you give us the chance to do so, we won't let you down.

Yasuhiro Takasaki

「お客様のため、それが自分のため、それが延いては会社のため」
この社是の下に、従業員一同が心を合わせて働ける環境を作りたい。
これが会社を始めた時の想いでした。

人は誰でも各々の分野で一人前として、またプロとして認められるようになることを目指し、努力を続けていきます。
そして、そのプロとして仕事をする目的は何かと考えれば、「他人のために役に立つ、人に喜びや安心を与え、そして社会に貢献する」といったことではないかと思います。
即ち、自分のためだけに仕事をするということではなく、自分に期待してくれるお客様に如何にして満足いただけるかを先ず考えること、それが結果的には自分自身の行為の評価につながり、その評価が次の仕事を生み、また更なる努力への活力になっていくのではないかと思います。

それでは会社は、何のためにあるのでしょうか。
それはやはり、「お客様に満足をいただくような仕事を提供することによって、適正な利潤を得ながら、社会の公器として世の中に貢献していくためにある」ということだと思います。 そしてそのような会社の活動を可能にするためには、有為な人材の確保は必須となってきますし、また同時に必要な人材の育成も会社の使命のひとつだと思います。
しかし、その社員たる人材に会社の利益確保を最優先させ続ければ、必ずしもお客様に必要で無いサービスを押し付けたり、本来しなければならない作業の手を抜くということも起こらないとは限りません。
仮にそれで一旦は会社の利益が確保されたとしても、そのような行為が長続きするわけは無く、お客様の信頼も失いますし、社員にも自分の仕事にプロとしての誇りを持たせることなど叶わなくなってきます。

即ち、社員がプロとしての自己実現を図っていこうとするならば、先ずは自分の仕事を評価していただくお客様の利益を考えることがその前提にあるべきだと思うのです。
その評価次第で次の課題も見えてきますし、また課題解決のためには何をすべきか、自分に足りないのは何かなども明らかになってくるものだと思います。

会社の利益のために働くのではなく、お客様の満足のために。
その意識を忘れること無く、仕事に対する責任と誇りを持つプロの集団。
それが、私たちが目指すYTリゾリューションサービスの姿です。

髙崎 康裕

Biography of the President

Yasuhiro Takasaki
President and CEO / Professor at Tohoku University

Yasuhiro Takasaki is the founder, President, and CEO of YT Resolution Services (YTRS). Mr. Takasaki has had extensive experience in all of the various fields crucial for today's top businessmen: business consulting, business development, real estate development, financing arrangement, and design and construction.

Prior to forming YT Resolution Services, Mr. Takasaki spent 25 years at the Shimizu Corporation, at which he worked in corporate planning, business development and financing, and marketing for large, international, tender-basis construction projects. From 1992 until he left the corporation to form YT Resolution Services, he directed all of the firm's real estate business development and restructuring works in the US. He served as the Chief Marketing Director of the European Division; the EVP of Shimizu Development NY, Inc.; the COO of Shimizu America Corporation; and Co-CEO of Dillingham Construction Corp in San Francisco.

Mr. Takasaki received an MBA and a Master's Degree in Economics from American University. He is also a well-known writer in both the American and Japanese business worlds, having authored a myriad of books, newspaper articles, and theses including the International Project Handbook, Construction Business Strategy in 21st Century, Plan to Reform Financial Crisis in Japan, and For Vitalizing Human Resources.

Mr. Takasaki has also coupled his knowledge and experience in the business world with his passion for education and human development to take on the capacity of Professor at Tohoku University specializing in Global Strategic Development in 2006. Furthermore, he serves as a special advisor to the Miyagi Prefecture in Japan.

Yasuhiro Takasaki
Yasuhiro Takasaki
  Yasuhiro Takasaki